HANDS OF HOPE
MASSAGE THERAPY AND BODYWORK

Cancellation/No Show Policy

                 Cancellation/No Show Policy

 

A credit card is required to hold your appointment.  It will not be charged until you have received your session.  

Please review our cancellation/no show policy to avoid being charged for a missed or forgotten appointment.

We understand that unexpected events happen occasionally in everyone’s life. Business meetings, project deadlines, and illness are just a few rIn our desire to be effective and fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:


24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.

If you are unable to give reasonable time of advance notice you may be charged a 50% fee for your missed appointment.

 

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged 50% of the cost of the session, for their “missed” appointment and future service will be denied until payment is made.

Arriving late
Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session, however we will do our best to satisfy the scheduled time.

Out of respect and consideration for your therapist and other customers, please plan accordingly.

DayAvailability
Sunday Not Available
Monday Not Available
Tuesday 9:00AM - 5:00PM
Wednesday 9:00AM - 5:00PM
Thursday 9:00AM - 5:00PM
Friday 9:00AM - 5:00PM
Saturday Not Available